Terms of Service

Fair, Clear, Transparent

The terms that govern your use of SisaGo's website, mobile application, and related services.

Effective Date: 13 Jun 2026

Welcome to SisaGo. These Terms of Service govern your access to and use of the SisaGo website, mobile application, and related services. By using SisaGo, you agree to comply with these Terms.

1About SisaGo

SisaGo is a digital platform that connects users, buyers, collectors, and waste management partners for recycling, collection, selling, giving away, and responsible disposal of waste materials.

SisaGo may facilitate listings, enquiries, collection arrangements, rewards, and communication between users and service providers.

2User Accounts

Users may be required to register an account to access certain features. You are responsible for maintaining the accuracy of your account information and keeping your login details secure.

You agree not to misuse another person's account or provide false information.

3Waste Listings

Users may create listings for recyclable, reusable, or disposable items. You are responsible for ensuring that:

  • The item description is accurate
  • Photos uploaded are clear and appropriate
  • Quantity, condition, and location are correct
  • Items listed are safe and legal to collect, sell, or dispose of
  • Hazardous or restricted materials are not listed unless allowed by applicable law and handled by qualified parties

SisaGo reserves the right to remove listings that are misleading, unsafe, inappropriate, or in violation of these Terms.

4Buyers, Collectors, and Service Providers

Buyers, collectors, and service providers are responsible for complying with all applicable laws, regulations, permits, licences, and safe handling requirements.

SisaGo may verify certain users or partners, but users are encouraged to exercise their own judgement before proceeding with any transaction or collection arrangement.

5Collection and Transactions

Collection arrangements, pricing, payment, and item acceptance may depend on the agreement between the user and buyer, collector, or service provider.

SisaGo may not be responsible for disputes, delays, cancellation, item rejection, price changes, or failed collections caused by users or third-party service providers.

6Green Points and Rewards

SisaGo may offer Green Points, badges, vouchers, or other rewards. Rewards are subject to availability, eligibility, and campaign terms.

SisaGo reserves the right to adjust, suspend, or cancel rewards if misuse, fraud, system error, or policy violation is detected.

Green Points have no cash value unless specifically stated.

7Prohibited Activities

You agree not to:

  • Upload false, misleading, or inappropriate content
  • List illegal, dangerous, or restricted items
  • Harass, abuse, or mislead other users
  • Use the platform for fraudulent activities
  • Attempt to hack, disrupt, or damage the platform
  • Copy, resell, or misuse SisaGo content or technology
  • Violate any applicable law or regulation

8Platform Availability

We aim to keep SisaGo available and functioning properly. However, we do not guarantee uninterrupted access. The platform may be temporarily unavailable due to maintenance, updates, technical issues, or external factors.

9Limitation of Liability

SisaGo provides a platform to support recycling and waste-related connections. To the fullest extent permitted by law, SisaGo shall not be liable for indirect losses, disputes between users, third-party actions, failed collections, inaccurate listings, or damages arising from the use of the platform.

10Intellectual Property

All SisaGo branding, design, content, software, graphics, and platform features are owned by or licensed to SisaGo and its respective partners. You may not copy, reproduce, or misuse any part of the platform without written permission.

11Termination

SisaGo may suspend or terminate user accounts that violate these Terms, misuse the platform, provide false information, or engage in harmful activities.

12Changes to Terms

We may update these Terms from time to time. Continued use of SisaGo after updates means you accept the revised Terms.

13Contact

For any questions about these Terms, please contact us through: www.sisago.app